Clear and ethical communication is central to the legitimacy and effectiveness of non-profit organizations. This Teaching Paper introduces the Ethical Communication Glossary, defining and contextualizing 27 essential terms—from accountability and cultural competence to utilitarianism and whistleblowing—each paired with practical notes for application. By bridging theoretical perspectives from ethics and communication studies with real-world illustrations, the glossary supports both practitioners and scholars in building a shared language for ethical practice. A case study demonstrates its role in improving donor trust and internal culture during staff training, while reflection questions and practical tips encourage adaptation across diverse organizational contexts.
Anna Neya Kazanskaia (Wed,) studied this question.