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October 17, 2025Twejer0 citationsOpen Access

Opportunities and challenges of implementing smart government in the Kurdistan Region

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HHHogir Ibrahim Hakeem

Key Points

  • Implementation of smart government in the Kurdistan Region shows potential for enhancing citizen trust and connectivity.
  • Current electronic service usage by the Kurdistan Regional Government is only 21%, highlighting significant room for improvement.
  • The research uses a descriptive-analytical approach to explore the challenges and possibilities of implementing smart government.
  • Despite political will, obstacles remain that hinder progress in providing electronic services across government institutions.

Abstract

One of the new ways of working for contemporary governments is to activate the smart government in linking government institutions on the one hand, and creating trust between the government and the citizen on the other hand. The Kurdistan Region, which claims reform and renewal, is also known with the latest technological methods, so it requires it to work in the smart government. In this context, we ask, what are the opportunities and challenges facing the Kurdistan Regional Government in implementing the smart government? We assume, if we take this method of providing services incorrectly, then we cannot reach the goals. Using the descriptive-analytical approach, the research tried to reach its results. The first chapter is devoted to the definition of smart government. The second chapter is devoted to the possibilities of implementing smart government in the Kurdistan Region. In the end, we reached that the percentage of the Kurdistan Regional Government’s work with electronic services in all its fields, did not exceed 21%, however, with an opportunity and political will, but there are great challenges for the Kurdistan Regional Government, which hinder the attempts of the Kurdistan Region to provide services.

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Hogir Ibrahim Hakeem (2022) studied this question.

synapsesocial.com/papers/68f19f24de32064e504de1bfhttps://doi.org/10.31918/twejer.2253.17
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