Because of limited guidance on how to handle explainability requirements, we conducted a qualitative interview study with 14 ML practitioners from 11 companies on the perception and implementation of explainability in AI-based systems. The study identifies four main categories of explainability definitions, reveals that standardized approaches for addressing end-user needs are lacking, and categorizes challenges into eight areas. The findings highlight the need for a structured requirements engineering approach for explainability.
Habiba et al. (Thu,) studied this question.