What does this research mean for the field?

A tiered approach to postpartum care delivery that incorporates virtual care balances efficiency, patient preferences, and clinical concerns. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

To explore women’s perceptions of different modes of postpartum care delivery and the effectiveness of a tiered approach.

February 26, 2026BMC Medicine1 citationsOpen Access

Patient-centred postpartum care provision: virtual delivery, tiered escalation, and tensions between efficiency, preference, and clinical concern

SSSergio A. SilverioUniversity of Liverpool JBJulia R. B. BrownKing's College London VBVicky BowyerKing's College London

Key Points

To explore women’s perceptions of different modes of postpartum care delivery and the effectiveness of a tiered approach.
Conducted qualitative interviews with women about their postpartum care experiences.
Analyzed preferences for virtual versus in-person care.
Examined the balance of efficiency, preference, and clinical concerns in care delivery.
Women recognized both benefits and risks of virtual postpartum care.
A tiered approach to postpartum care was favored for its balance of personal preferences and clinical needs.
Perceived efficiencies were linked to individual preferences for care delivery.

Abstract

Our findings show women are pragmatic and reasonable about the benefits and risks of differing modes of postpartum care delivery, including virtual care. Our study supports a tiered approach to the provision of postnatal care, which balances perceived efficiencies, preferences of the individual seeking care, and level of clinical concern.

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