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Digital Convenience in Credit Markets | Synapse
March 3, 2026
Open Access
Digital Convenience in Credit Markets
SH
Songan Huang
Nanyang Technological University
XW
Xin Wang
Nanyang Technological University
Key Points
Digital convenience improves user experience in credit markets, facilitating access to services.
A significant increase in customer satisfaction was noted due to streamlined processes.
Observational analysis assesses the impact of financial technology on user engagement and transaction speed.
This highlights the importance of embracing digital solutions in traditional credit services.
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Huang et al. (Thu,) studied this question.
synapsesocial.com/papers/69a75a90c6e9836116a208e5
https://doi.org/https://doi.org/10.2139/ssrn.6079188
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