Training Health Center Staff in the Provision of Culturally Responsive Care for Sexually and Gender-Diverse Patients: Impacts on Patient Satisfaction

Key Points

• Patient satisfaction significantly increases with culturally responsive care trainings for staff.
• A reported 25% increase in satisfaction was noted post-training among diverse patients seeking care.
• Assessment involved training health center staff on culturally responsive practices and how to interact with diverse patient needs.
• Improving care for sexual and gender-diverse patients highlights the need for ongoing training in health services.