Cancer patient navigation: program development in a large multisite cancer institute (2010–2023)

Key Points

• The aim is to create a patient navigation (PN) program that addresses specific community needs within a cancer institute.
• Developed a PN program based on standardisation and community needs.
• Emphasized workforce training for effective implementation.
• Identified challenges in system integration and financial sustainability.
• Demonstrated a replicable model for PN program development.
• Highlighted the need for evidence-based standards to support broader adoption.
• Outlined strategies for overcoming integration challenges.