Evaluating real-time voice AI–based virtual patients for authentic communication training

Key Points

• This research aims to evaluate the effectiveness of real-time voice AI as a tool for communication training compared to standard simulations.
• Conducted a controlled comparison of real-time voice AI-based virtual patients and standardized patient encounters.
• Assessment of communication performance and perceived authenticity.
• Evaluated scalability and consistency of the AI simulation compared to traditional training.
• Real-time voice AI simulations achieved communication performance levels similar to standardized patient encounters.
• Participants perceived AI-based simulations as emotionally authentic.
• Scalability and consistency of training were significantly improved with the AI approach.