Persuasion, a vital social skill, influences beliefs, attitudes, and behaviors through conversation. Yet, current dialogue agents either rely on scenario-specific strategies, restricting their cross-context adaptability, or neglect persuasion's logical structure. They focus on isolated strategy classification, overlooking the significance of fine-grained sequential planning for real-world scenarios. To address these limitations, inspired by basic human mental activities, we present PersuHSG, an adaptive persuasion strategy planning framework. The core idea is to conceptualize persuasion as a tripartite framework comprising cognition, affection, and volition, with each stage represented as a graph layer and principle-based strategies for efficient multi-stage persuasion. Specifically, we first develop PersuInstruct, a fine-tuning dataset to improve dialogue agents’ strategic planning and response generation. Then, we propose a graph-aware planning algorithm for stage-strategy-response reasoning to generate persuasive responses for diverse scenarios. Extensive experiments confirm that PersuHSG significantly enhances the persuasiveness of large language models (LLMs), allows smaller models (e.g., 9B, 13B) to achieve competitive performance, and demonstrates the efficacy of structured strategy planning in improving model efficiency and adaptability.
Chen et al. (Fri,) studied this question.