Factors associated with patient use of primary care outside of their capitated primary care enrolment group

Key Points

• The research aims to explore the factors driving patient use of primary care services outside their designated enrolment group.
• Analyzed physician-level policy options
• Examined patient-level variations
• Proposed innovative policy interventions
• Increased group size positively affects care use patterns
• Weekend and holiday work days improve patient access
• Outside use largely stems from patient-specific variations