Knowledge for Governance, Governance of Knowledge: Inclusive Knowledge Management in Collaborative Governance Processes

ABSTRACT Different ways of knowing (WOKs) present in governance processes easily give rise to controversies and conflicts and forestall collective action. To resolve these conflicts it is necessary to understand what constitutes a WOK and how we can organize inclusion through collaborative governance. This paper argues that WOKs contain different knowledge elements: they contain different bodies of factual knowledge, formulate specific knowledge questions, and prefer different methods and knowledge institutes. WOKs also encompass different frames, interpretations, or normative perceptions of reality. And finally, different WOKs make use of different sources and types of organizing capacity. Realizing successful collaborative governance processes means organizing inclusion of these different components of knowledge. This paper investigates the implications of this knowledge diversity for realizing collaborative governance processes and the challenges for inclusive knowledge management—through an in-depth case study of a collaborative governance process between the Netherlands and Flanders. We conclude that realizing inclusion between various WOKs and their knowledge components contributes to the overall success of a collaborative governance process. However, managing inclusive knowledge is as much a matter of conscious strategies as it is the result of an emergent interaction process between stakeholders, experts, and officials within various WOKs. Furthermore, although knowledge inclusion facilitates successful negotiation between stakeholders, it doesn't guarantee a successful outcome of these negotiations.