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June 15, 2026Journal of Information Systems0 citations

Expert Systems as Decision Aids: Issues and Strategies.

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TLTing‐Peng Liang

Key Points

  • The aim is to identify challenges in using expert systems for decision-making in business and to propose effective strategies.
  • Analysis of integration challenges between expert systems and decision support systems.
  • Development of five guidelines for effective expert decision support systems (EDSS).
  • Identified issues that hinder the effective use of expert systems in business.
  • Proposed five guidelines focused on application selection, realistic objectives, validated knowledge, evolutionary design, and risk control.

Abstract

Abstract Although expert systems technology that takes advantage of artificial intelligence techniques is very powerful, its application in business domain is not without problems. This article examines issues involved in integrating expert systems and decision support systems and discusses strategies for using this technology. Five general guidelines for developing EDSS are presented. They are (1) selected applications, (2) realistic objectives, (3) validated knowledge, (4) evolutionary design, and (5) risk control.

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Cite This Study

Ting‐Peng Liang (1988) studied this question.

synapsesocial.com/papers/6a2f982ba1cfeec4908293b3https://doi.org/10.2308/jis-4786367
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