The Use of Artificial Intelligence Technologies in the Provision of Services: A Civilist’ s View of the Problem

Based on the civil law methodology, the author analyzed the concept, the legal nature, as well as the legal regime for the provision of services using artificial intelligence (AI) technologies. The legal regime of AI technologies used for the provision of paid services has been defined. The subject of the study includes: legal doctrine; norms of Russian legislation; norms of subordinate normative legal acts; law enforcement practice. The purpose of the study is to provide a doctrinal justification of the legal nature and legal regime of the provision of services using artificial intelligence technologies. Comparative legal, systemic and structural methods of scientific cognition, as well as the modeling method were used in the preparation of the paper. The methodological feature of this study is the combination of theoretical and empirical levels of cognition. The use of the above-mentioned set of methods made it possible to consider the issues of legal qualification and the legal regime for the provision of services using artificial intelligence technologies and artificial intelligence technologies in the light of ambiguous doctrinal and practical approaches to their solution.