Telehealth access has become increasingly important in urban mental health services globally, offering convenience and accessibility for patients with mental health issues. A mixed-methods approach combining quantitative survey data and qualitative interviews was employed to assess access barriers and user satisfaction. Telehealth platforms saw a steady increase in use from 45% in the initial year to 60% by the third year, with higher utilization among younger adults (18-30 years). While telehealth showed promise as an accessible mental health service, ongoing challenges related to digital literacy and insurance coverage were identified. Investment in public education campaigns targeting digital exclusion and integration of telehealth into existing healthcare policies is recommended. Treatment effect was estimated with logit (pᵢ) =₀+^ Xᵢ, and uncertainty reported using confidence-interval based inference.
Cele et al. (Mon,) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: