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Individuals and corporate entities use procedural fairness as a cognitive heuristic to guide their decision-making during dispute resolution. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

June 1, 1993

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Individual and Corporate Dispute Resolution: Using Procedural Fairness as a Decision Heuristic

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E. Allan Lind, Carol T. Kulik, Maureen Ambrose, Maria V. de Vera Park, Individual and Corporate Dispute Resolution: Using Procedural Fairness as a Decision Heuristic, Administrative Science Quarterly, Vol. 38, No. 2 (Jun., 1993), pp. 224-251

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Individual and Corporate Dispute Resolution: Using Procedural Fairness as a Decision Heuristic

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