Empowering humanitarian supply chains: the transformative role of social media in disaster response and relief a systematic literature review

Key Points

• Social media significantly enhances disaster response effectiveness within humanitarian supply chains.
• A systematic literature review identified key themes including coordination, communication, and information sharing.
• This review synthesizes various studies on social media's role, indicating its considerable influence on relief operations.
• The findings highlight the need for embracing social media to optimize disaster response strategies in humanitarian contexts.