Crisis leadership and power dynamics in Portuguese hospitals: organisational learning from COVID-19

Key Points

• The research aims to explore the interplay between crisis leadership and power dynamics within Portuguese hospitals during the COVID-19 pandemic.
• Utilized comparative and multi-level qualitative evidence
• Focused on organisational learning processes
• Examined informal leadership practices
• Highlighted the impact of national governance cultures on healthcare responses
• Identified key considerations for future hospital governance reforms
• Demonstrated the importance of organisational learning during systemic shocks