Achieving readiness for organisational change

Purpose Seeks to ontinue discussion of the critical role of people in organisational change. Design/methodology/approach Focuses on the importance of achieving change readiness, ways in which this may be achieved and means to assess organisational readiness for change. Findings Achieving and sustaining effective organisational change and renewal are an imperative. The people in organisations can be either the key to achieving effective change, or the biggest obstacles to success. Originality/value Highlights how managers attempting to achieve organisational change will be well served by paying attention to the need to create readiness for change – this at both the individual employee and whole‐of‐organisation level – and the ways in which this may be achieved.