Expert Systems as Decision Aids: Issues and Strategies.

Key Points

• The aim is to identify challenges in using expert systems for decision-making in business and to propose effective strategies.
• Analysis of integration challenges between expert systems and decision support systems.
• Development of five guidelines for effective expert decision support systems (EDSS).
• Identified issues that hinder the effective use of expert systems in business.
• Proposed five guidelines focused on application selection, realistic objectives, validated knowledge, evolutionary design, and risk control.