Role of Emotional Intelligence in Controlling Occupational Stress in public centric jobs: A Comparative Analysis

Key Points

• The aim is to analyze how emotional intelligence impacts occupational stress levels in public-centric jobs.
• Comparative analysis across various public-centric job roles.
• Assessment of emotional intelligence levels in relation to reported occupational stress.
• Data collection through surveys and interviews with employees in public service sectors.
• Employees with higher emotional intelligence reported lower levels of occupational stress.
• Significant differences in stress levels based on varying emotional intelligence scores.
• Implications for training programs focusing on emotional intelligence to mitigate workplace stress.