The body of knowledge on corporate social responsibility (CSR) has expanded rapidly but remains dispersed across journals and disciplines. This paper conducts a bibliometric analysis and systematic literature review of studies on CSR and its Digital Communication (DCSR)/ Digital CSR, using PRISMA for the systematic collection of papers from Scopus and Web of Science. CSR is vital for ethical business practices, yet a lack of awareness often excludes beneficiaries. Results reveal steady growth in Digital CSR research, primarily from developed countries like the U.S. and U.K., while developing and emerging economies are underexplored. Citation, co-authorship, and co-occurrence mapping highlight relationships among journals, nations, and articles. Sustainable practices are a focus in developed nations, emphasizing the need for adoption in emerging regions. These findings guide CSR practitioners and policymakers in developing impactful communication strategies.
Ashitha et al. (Tue,) studied this question.