August 7, 2025Facilities

Finding the way: enhancing user experience through effective signages at crowded railway stations in India

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Authors

SSSneh SinghManipal University Jaipur SRSatyaki RoyUniversity of North Carolina at Chapel Hill SWSiddhant WaliaManipal University Jaipur

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Implication

Research identifies navigation issues affecting passenger experience at railway stations, suggesting improved signage strategies, indicating potential for enhanced usability.

Key Points

MAIN FINDING: Navigational challenges at Indian Railway stations are influenced by inadequate signage systems.
KEY EVIDENCE: Testing of new signage showed a 110% improvement in visibility and a 46% faster task completion rate.
APPROACH: A three-step methodology was utilized, incorporating participant feedback and observational studies.
SIGNIFICANCE: The proposed signage solutions aim to improve operational efficiency and user experience, addressing diverse passenger needs.

Cite This Study

Singh et al. (2025) studied this question.

synapsesocial.com/papers/689521f09f4f1c896c42889b https://doi.org/10.1108/f-08-2024-0114

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Implication

Research identifies navigation issues affecting passenger experience at railway stations, suggesting improved signage strategies, indicating potential for enhanced usability.

Finding the way: enhancing user experience through effective signages at crowded railway stations in India

Discussion

Member takes

Implication

Key Points

Cite This Study

Finding the way: enhancing user experience through effective signages at crowded railway stations in India

Discussion

Member takes

Implication

Key Points

Cite This Study

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