August 6, 2025Abdi Dosen Jurnal Pengabdian Pada MasyarakatOpen Access

Analysis of the Quality of Pharmaceutical Services on the Satisfaction of Patients With Type 2 Diabetes Mellitus at Royal Prima Hospital, Medan City

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MAIN FINDING: The quality of pharmaceutical services significantly affects satisfaction among type 2 diabetes patients.
KEY EVIDENCE: Over 90% of respondents reported overall satisfaction, with significant relationships identified through bivariate analysis.
APPROACH: A cross-sectional design was used, involving 100 outpatient respondents and validated questionnaires for data collection.
SIGNIFICANCE: Insights can guide improvements in service quality, particularly focusing on enhancing responsiveness at the hospital.

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Implication

Quantitative analysis reveals significant relationship between pharmaceutical service quality and satisfaction in DMT2 patients at Royal Prima Hospital, suggesting improvements are needed.

Cite This Study

Simanjuntak et al. (2025) studied this question.

synapsesocial.com/papers/689521f09f4f1c896c428935 https://doi.org/10.32832/abdidos.v9i2.2875

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Implication

Quantitative analysis reveals significant relationship between pharmaceutical service quality and satisfaction in DMT2 patients at Royal Prima Hospital, suggesting improvements are needed.

Analysis of the Quality of Pharmaceutical Services on the Satisfaction of Patients With Type 2 Diabetes Mellitus at Royal Prima Hospital, Medan City

Key Points

Discussion

Implication

Cite This Study

Analysis of the Quality of Pharmaceutical Services on the Satisfaction of Patients With Type 2 Diabetes Mellitus at Royal Prima Hospital, Medan City

Key Points

Discussion

Implication

Cite This Study

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