Qualitative study reveals enterprise social media fosters employee engagement and belonging through internal communication, indicating importance for talent retention.
Key Points
Enterprise social media significantly enhances employee engagement and sense of belonging within organizations.
Professional development content and interactive posts effectively improve employees' perceptions of their workplace.
The study utilized social exchange theory to analyze how communication technologies impact employee relations.
Incorporating gamified content into communication strategies can improve workplace culture and reduce stress.
Cite This Study
Daniel Sherrick Apambila (2025) studied this question.