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July 31, 2025

“Digital is nice, but only to smart people”: a qualitative analysis of barriers to digital healthcare for migrants in high-income countries

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Authors

SKSantosh KhanalTribhuvan University

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Overview

Qualitative analysis reveals significant language barriers and limited digital skills in Nepali migrants, suggesting the need for tailored support.

Key Points

  • Participants faced multiple challenges such as limited digital skills and language barriers impacting their healthcare access.
  • Many Nepali migrants relied on proxy users, like family members, due to their lack of confidence in using digital tools.
  • The study involved semi-structured interviews with 27 members of the Nepali community in Finland.
  • Recommendations include multilingual interfaces and tailored digital literacy training to enhance accessibility for migrants.

Cite This Study

Santosh Khanal (2025) studied this question.

synapsesocial.com/papers/689a094be6551bb0af8cf4behttps://doi.org/10.21203/rs.3.rs-6949319/v1
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