User experience study highlights communication challenges in Hospital-at-Home scenarios, suggesting apps can enhance caregiver support.
This study examines family experiences with Hospital-at-Home (HaH), identifying challenges such as stress, communication issues, and information gaps. Using Personas and User Journey Maps, it proposes a platform app to enhance communication, data management, and emotional support. The app aims to improve HaH quality and efficiency, with future expansion to professionals, patients, and global caregivers for smarter care collaboration.
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Jiang et al. (2025) studied this question.
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