Generative artificial intelligence (GAI) systems, such as ChatGPT and DALL-E, enable the automatic creation of content that closely resembles human-produced work, allowing for both constructive and potentially harmful applications. This study investigates the impact of GAI on digital resilience in society, focusing on the opportunities and challenges these technologies present. Digital resilience is defined as the capacity to maintain societal functions despite disruptions to or by digital systems. This study draws on a systematic literature review of 164 research articles, with findings categorized into three key perspectives: technology, organization, and governance. Within each perspective, themes for further research are identified. The results highlight the importance of recognizing GAI's dual nature to both support and threaten digital resilience. To promote secure digitalization, our study calls for more empirical research on the risks associated with GAI applications, transparent artificial intelligence usage, and the establishment of ethical guidelines. The study also advocates for increased interdisciplinary research to ensure that new technologies and resilience can coexist as foundational elements of a resilient, democratic society.
Große et al. (Thu,) studied this question.