The Influence of Emergency Department Crowding on Patient Safety and Care Quality: Survey During War

Background: Emergency crowding is characterized by an excess of patients in the emergency department beyond its capacity to provide timely care. Which had negative effects on patient outcomes, higher risks of adverse events, and diminished patient satisfaction Aim: To assess the influence of Emergency Department Crowding on Patient Safety and care quality. Method: a cross-sectional descriptive observational study was conducted within seven days. It involved 40 healthcare professionals working in the emergency department. Total sampling was done. Data were collected by electronic google form questionnaire and analyzed by SPSS version 27.0. Results: chi square test showed there was a statistically significant association between overcrowding and the patient safety incidents, and no statistically significant association between overcrowding experience and timeliness of care delivery in addition to overcrowding and the rate of overall quality of care provided during crowding. Conclusion: overcrowding in emergency departments during war has an adverse impact on patient safety and has not affected the quality of medical care provided to patients in an overall manner.