The Role of Digital Payment Technology in Improving Retail Operational Efficiency: A Review

View Full Paper

Ask AI

Bookmark

Digital payment technology significantly improves operational efficiency in retail, reducing transaction times and costs.
The analysis from 15 relevant papers indicates a strong connection between digital payments and enhanced service processes.
Systematic literature review assessed 380 datasets, focusing on the experiences of retail owners adopting digital payments.
Despite benefits, challenges like data security and infrastructure limitations persist within the retail sector.

Discussion

No takes yet. Share an insight, caveat, or question.

Systematic literature review shows digital payment technology improves operational efficiency in retail, highlighting challenges.

Go et al. (2025) studied this question.

View Full Paper

Ask AI

Bookmark