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Fintech-driven resilience amid pandemic: a text mining analysis of the banking industry with ESG dynamics

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Text mining analysis reveals fintech enhances banking resilience, while ESG dynamics may limit financial gains.

Higher fintech adoption correlates with improved profitability and firm value amid the pandemic, showing resilience.
Banks with strong digital transformation indicators outperformed counterparts in financial metrics during COVID-19.
Text mining and principal component analysis were employed to assess fintech's impact on bank performance and sustainability.
The study highlights the interaction between fintech and ESG commitments, indicating sustainability efforts may hinder financial outcomes.

Kakinuma et al. (2025) studied this question.

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