August 16, 2025

Urban community health workers in Punjab, India: A qualitative study of ASHAs' roles in the health system.

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Qualitative study uncovers urban ASHAs' vital roles in healthcare delivery, highlighting systemic challenges.

Urban ASHAs play a crucial role in connecting vulnerable populations to healthcare services, enhancing access.
Challenges faced include inadequate training opportunities and overseeing populations far exceeding recommended limits.
Analysis involved 25 in-depth interviews and community-level discussions, applying thematic coding for insights.
Recommendations focus on strengthening governance and addressing systemic barriers to improve health service delivery.

Dhaliwal et al. (2025) studied this question.

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