Literature review reveals AI enhances decision-making and efficiency in supply chain resilience, indicating potential for sustainability.
Artificial intelligence (AI) and supply chain resilience (SCR) are deeply interconnected. This study reviews the ways in which AI enhances SCR. The review is performed on 52 documents published between 2018 and 2023 and indexed in the Clarivate (Web of Science) and Scopus databases. This study underscores the comprehensive evolution of the literature on the role of AI in augmenting SCR. As a result, it identified six research themes at the intersection of AI and SCR. The results suggest that AI possesses considerable potential to enhance SCR by improving decision-making, increasing efficiency and fostering sustainable practices. This investigation offers key insights for policymakers and managers to leverage AI’s benefits, challenges and capabilities of AI in SC. The study addresses gaps in various AI functions related to enhancing SCR and highlights several unresolved areas, including the intersection of AI and sustainable supply chains.
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Alsmairat et al. (2025) studied this question.
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