Field study reveals disengagement factors in mobile health interventions, indicating design insights for better engagement.
Promoting behavior change by delivering timely prompts based on real-time contextual recognition is the aim of AI-based just-in-time (JIT) mobile health interventions. Despite their growing adoption in mobile and wearable technologies, user disengagement remains a key challenge. To better understand this issue, we built a mobile JIT app that prompts physical activities and conducted an eight-week field study with 54 college students. Our findings highlight the impact of personal traits such as boredom proneness and self-control, and identify key disengagement factors. We offer design insights to support sustained engagement in mobile JIT systems.
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Lee et al. (2025) studied this question.
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