Coordinating Social Services for Refugees: Improving Integration Outcomes Through Culturally Competent Practice

Many newcomers (refugees and asylees), forced to flee their native countries, have relocated to the United States. In the United States, social service providers and those from resettlement organizations are responsible for program enrollment and follow-up with refugees who have already been resettled. As a result, these individuals encounter a substantial learning challenge. Despite having access to essential resources, many refugees remain unnoticed and unable to support themselves. This qualitative study examines coordinated services to enhance the understanding of the integration and coordination of services for refugees from the perspectives and experiences of eight social service professionals in the Dallas-Fort Worth, Texas, area.