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Unravelling the dynamics of food waste and food delivery apps: insights from SEM and FSQCA

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Over-ordering behaviour significantly increases food waste, driven by hedonic value from food delivery apps.
Personalization and social influence positively affect hedonic value but not functional value in online food services.
Structural equation modelling and fuzzy set qualitative comparative analysis were used for detailed data analysis.
Encouraging mindful ordering through personalization can help reduce food waste linked to delivery apps.

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This analysis demonstrates food delivery apps increase food waste through over-ordering behaviour and hedonic influences.

Shamim et al. (2025) studied this question.

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