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August 17, 2025bit-TechOpen Access

An E-Commerce Platform for Coffee MSMEs: System Design and Basic Features

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The e-commerce platform provides coffee MSMEs with increased control over customer data and pricing, enhancing their market presence.
Usability testing showed an average satisfaction score of 4.23 out of 5, indicating high user approval for navigation and interface.
Built using Laravel and Vite.js, the system follows the waterfall model for development, ensuring a structured approach.
Future enhancements will include secure payment gateways and real-time analytics, aiming to improve overall functionality.

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This system offers a scalable e-commerce solution for coffee MSMEs, suggesting enhanced autonomy and user engagement.

Hesti et al. (2025) studied this question.

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