Qualitative analysis shows nonviolent communication fosters cooperation in public organizations, indicating its subversive potential.
Key Points
The application of nonviolent communication promotes self-confidence and self-reflection among civil servants, enhancing their cooperation.
In qualitative interviews, 16 civil servants revealed that engagement with nonviolent communication transformed their workplace interactions.
This analysis utilized a qualitative case study method, incorporating discourse analysis to elucidate findings on nonviolent communication's effects.
The introduction of nonviolent communication may enable a shift towards more democratic interactions in bureaucratic frameworks, highlighting its innovative implications.