Wayfinding Signage Criteria and Ineffectiveness Factors towards Navigating in Kuala Lumpur International Airport (KLIA2)

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Ineffective wayfinding signage negatively impacts visitors' navigation experiences at KLIA2 and beyond.
Key factors influencing signage failure include elements of design such as information, language, and symbols.
This literature review assesses the design principles for effective wayfinding systems in airports and other locations.
Understanding the criteria for effective signage may improve navigation for diverse visitors at KLIA2, enabling clearer communication.

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Literature review reveals factors impacting wayfinding signage navigation in KLIA2, highlighting design challenges.

Bahari et al. (2025) studied this question.

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