User acceptance testing evaluates a web-based savings and loan system for farmers, indicating high user satisfaction and operational readiness.
This study presents an evaluation of the SIMPAGA web-based savings and loan information system, with a specific focus on its User Acceptance Testing (UAT) at the LKM Remaja Tani Makmur, Temanggung. The primary objective is to assess the system's operational readiness and user-friendliness for its target audience, who are primarily farmers with limited technological literacy. The research followed the Waterfall development methodology, culminating in a comprehensive testing phase. The UAT was conducted using both blackbox testing techniques and a questionnaire based on the Technology Acceptance Model (TAM). The results from the blackbox tests demonstrate that the system successfully meets all functional specifications, while the TAM-based survey indicates high user satisfaction, perceived usefulness, and ease of use. The intuitive user interface, combined with the successful execution of all test cases, confirms a high level of operational feasibility and user acceptance. The findings confirm that the system is a viable solution to replace the LKM's manual processes, improving efficiency and data accuracy. The paper concludes with recommendations for future enhancements, including the development of mobile-friendly features, to further optimize user experience and system accessibility.
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Mardinawati et al. (2025) studied this question.
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