This review explores rag and langchain frameworks in developing chatbots, indicating potential improvements in academic information access.
In the evolving landscape of educational technology, students face ongoing challenges in accessing timely and accurate academic information. Traditional query resolution systems-ranging from FAQs to administrative desks-are often inefficient. This review paper explores the application of Retrieval-Augmented Generation (RAG) and the LangChain framework to build intelligent, responsive, and domain-specific chatbots for academic institutions. Through the integration of a vector database, retriever modules, and large language models (LLMs), RAG-based systems ensure contextual relevance and data-grounded responses. This paper surveys existing literature, evaluates methodologies, and highlights the significance, implementation strategies, and expected outcomes of such systems in the educational sector.
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Dharshan et al. (2025) studied this question.
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