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August 11, 2025Journal of Informatics Education and Research0 citationsOpen Access

Driving Green Choices: The Role of Sustainable E-Marketing in Shaping Consumer Buying Behaviour

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RTRamesh Chandrahasa Shazia Tabasum

Key Points

  • Sustainable e-marketing significantly impacts consumer buying behavior, enhancing green purchase intentions with trusted messaging.
  • Findings from 160 respondents using Structural Equation Modeling illustrate the roles of green trust and environmental awareness in shaping choices.
  • Research demonstrates how eco-brand communication and environmental awareness mediate and moderate the impact of e-marketing strategies on purchases.
  • Study highlights the need for personalized and transparent messaging tailored to Gen Z and Millennials to promote eco-friendly purchases.

Abstract

This study examines how sustainable e-marketing strategies influence consumer buying behavior, drawing on the Theory of Planned Behavior (TPB) and the Stimulus–Organism–Response (S-O-R) model. Using primary data from 160 respondents and analysing it through Structural Equation Modeling (SEM), the research investigates the roles of green trust, eco-brand communication, and environmental awareness in shaping purchase intentions. The results confirm that e-marketing significantly impacts green purchase behavior, with green trust mediating and environmental awareness moderating this relationship. The study extends TPB by incorporating digital sustainability elements and offers practical insights for marketers, highlighting the need for transparent, personalized, and platform-specific green messaging to engage Gen Z and Millennials. As sustainability becomes integral to consumer decision-making, this paper emphasizes the strategic importance of integrating eco-values into digital marketing.

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Ramesh Chandrahasa Shazia Tabasum (2025) studied this question.

synapsesocial.com/papers/68af4eaead7bf08b1ead7008https://doi.org/10.52783/jier.v5i4.3415
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