Challenges Hindering Effective Communication Practices in Public Primary Schools in Mafinga Town Council, Iringa

This study investigated the challenges hindering effective communication practices among Head teachers, teachers and pupils in public primary schools in Mafinga Town Council, Iringa. The study used a constructivism research philosophy and employed a qualitative research approach to collect qualitative data. The target population were Head teachers, teachers and pupils with the sample of 50 respondents selected through purposive and simple random sampling. Data collection tool was focus group discussions for teachers and pupils. Trustworthiness criteria of credibility, transferability, dependability and confirmability were considered. Qualitative data from interview and FGD were analysed using thematic analysis. The analysis identified the most significant challenges hindering effective communication in schools are; lack of effective feedback, lack of transparency and trust, inconsistent communication practices, lack of opportunities for pupils’ voice and approachability and language and cultural differences. To improve the communication practices, Head teachers should foster a culture of transparency by ensuring open and honest communication regarding school policies, decisions, and challenges.