Analysis shows the rise of e-commerce disrupts retail spaces, indicating malls must evolve to survive.
This paper explores the evolution of shopping malls and their existence in society as global consumers’ behaviors, technology, and economic trends continue to change. First, the paper covers the original purpose of malls as centralized multi-purpose centers and how they have transformed into lifestyle and entertainment centers to stay relevant. However, the intention of the mall has been questioned as the rise of technology hits. The paper analyzes the rise of online shopping and its disruptive impact on traditional retail spaces, highlighting key factors that have led to the decline of many malls. It also explores why consumers increasingly prefer e-commerce due to its convenience, variety, and personalization. Several case studies of failed malls, such as Rolling Acres and Randall Park, are presented to illustrate failed malls. In contrast, the Dubai Mall serves as a successful model of how innovation, entertainment, and technology can redefine the shopping experience. Through these comparisons, the paper concludes that for malls to survive in the modern age, they must evolve from purely commercial spaces into multi-use environments that offer meaningful and engaging experiences. The paper argues that the future of shopping malls depends on their ability to innovate, embrace technology, and meet the changing needs of their communities.
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Seohee Bang (2025) studied this question.
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