Qualitative research reveals teleworking improves productivity in Colombia, indicating challenges in digital adaptation.
The COVID-19 pandemic forced humanity to face a shocking reality where the priority was to stay safe and take care of their loved ones. However, adapting to this new reality and continuing with day-to-day life was the challenge. For many Colombian companies, it meant the end of their business, but for most, it produced a change in the way they carried out their economic activities in order to stay afloat. It is at this moment that teleworking becomes important for many sectors. In this article, the participants conducted qualitative research with an exhaustive documentary review to obtain results on three variables: the reduction in absenteeism, increased productivity with the adoption of new technologies, and the adaptation difficulties of companies with low digitalization. They concluded that after 2020, Colombians adopted new business policies where the greatest challenge was preserving the integrity of workers and maintaining confidentiality policies. It is at this moment that the correct use of technology becomes indispensable for companies and causes a change in corporate thinking with an eye to the future.
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Hernández et al. (2025) studied this question.
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