Evaluating Time Allocation in Dermatology Providers’ Workflow: A Time Study

Dermatology clinics are getting busier, and understanding how providers utilize their time during patient visits is fundamental to improving efficiency and patient throughput. This study evaluates how dermatology providers allocate their time during patient visits to identify workflow inefficiencies and performance variations. Observations were conducted on eight providers, seeing 56 patients over four clinic sessions. Activities performed inside and outside examination rooms were captured using EyeTrackers, GoPros, and direct observation. Results showed providers spent 67% of their time inside examination rooms, with medical discussions and procedures consuming the most time—24% and 19%, respectively. A one-way ANOVA revealed a significant effect of the provider on the patient’s Length of Stay (LoS), F(7, 49) = 2.50, p = 0.028. Post hoc analysis notably identified slower performance by a resident physician compared to other attendings. These discrepancies may be attributed to experience levels and workflow habits.