Qualitative research explores design strategies for AI-driven chatbots to enhance mental health support in rural schools, suggesting ethical considerations and user-centered design.
Mental health among adolescents in rural schools is increasingly recognized as a critical public health issue, yet these areas often lack access to professional psychological support. This study aims to explore the design considerations and implementation strategies of AI-driven chatbots as accessible and scalable tools for supporting adolescent mental health in rural educational settings. Using a qualitative research design, the study reviews existing literature and analyzes user-centered design principles, AI natural language processing capabilities, and ethical constraints in deploying mental health chatbots. Findings suggest that culturally-sensitive content, confidentiality safeguards, and integration with school counseling protocols are crucial to the effectiveness of such tools. The study proposes a conceptual design framework for future development and implementation. This research contributes to the development of inclusive and adaptive digital interventions in underserved communities.
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Kasse et al. (2025) studied this question.
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