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June 30, 2025

The Effect of the Mobile Samsat Program and Taxpayer Satisfaction on Motor Vehicle Taxpayer Compliance

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MPMilzam Luqman Pratomo

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Overview

Quantitative analysis shows Mobile Samsat Program enhances taxpayer compliance in motor vehicle taxes, implying better services could boost satisfaction.

Key Points

  • Mobile samsat program significantly boosts taxpayer compliance in motor vehicle taxes, improving regional tax revenue.
  • Analysis indicates that the mobile samsat program contributes 23.6% to compliance while taxpayer satisfaction contributes 14.0%.
  • Research employs a quantitative approach with multiple linear regression to analyze data from 100 motor vehicle taxpayers in Bandung.
  • Enhancing the mobile samsat program's accessibility and service quality suggests a path to improved taxpayer compliance.

Cite This Study

Milzam Luqman Pratomo (2025) studied this question.

synapsesocial.com/papers/68af5bb6ad7bf08b1eadf5a5https://doi.org/10.32493/ebic.v2i1.50945
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Factors Affecting the Compliance of Motor Vehicle Taxpayers in Medan City2024
  2. 2Analysis of Factors Affecting Compliance with Motor Vehicle Tax Payments at Integrated one Stop Administration System (SAMSAT) Sipirok2025
  3. 3Exploring the Impact of Taxpayer Awareness, Knowledge, E-Samsat, and Tax Penalties on Motor Vehicle Tax Compliance2024
  4. 4The Effect of Service Quality, Digitalization and Socialization on Motor Vehicle Taxpayer Compliance: Case Study at Samsat Karawang2024
  5. 5The Influence of Taxpayer Knowledge, Motor Vehicle Tax Socialization, Taxpayer Awareness, and Motor Vehicle Tax Amnesty Program on Motor Vehicle Taxpayer Compliance2025