Nominal Group Technique: Factors of public sector employees innovative work behaviour

Innovative Work Behaviour (IWB) is an important source of organisational competitiveness for sustainable long-term success. Despite the growing attention given to IWB in research, there is still a deficiency of studies examining its antecedents over public sector employees. Based on that, this study suggests a structured approach to promote IWB using the Nominal Group Technique (NGT) to obtain expert consensus. Using this approach, 11 factors to increase IWB were identified. This study's results will help guide future research as the basis for practices that give rise to a culture of innovation in public organisations.