This analysis compares ai-driven banking and traditional systems, suggesting a hybrid model for better integration and efficiency.
This paper examines the comparative dynamics of AI-driven and traditional banking systems, highlighting their respective strengths, limitations, and the path toward integration. AI-powered banking excels in operational efficiency, real-time fraud detection, and personalized customer engagement, yet faces challenges of bias, cybersecurity, and explainability. Traditional systems maintain deep-rooted trust, human oversight, and regulatory compliance but struggle with inefficiencies and slower adaptability. Drawing from BIS and RBI perspectives, the study advocates a hybrid model where AI enhances scale and speed, while human judgment ensures ethical governance. Strategic alignment, infrastructure development, and talent reskilling emerge as pivotal for inclusive, secure, and sustainable banking.
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Aryaveer Singh (2025) studied this question.
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