Analysis reports increased patient satisfaction and nurse professionalism in maxillofacial surgery, highlighting healthcare effectiveness.
The steady increase in the general morbidity of the population necessitates the improvement of the organization of medical care at various levels. One of the criteria for assessing the availability and quality of medical care provided to the population is the organization of effective interaction and staff training. This indicator can be considered from the perspective of an integrated approach to the organization of the activities of medical personnel, in particular nurses. In most countries of the world, the problem of a shortage of nursing specialists is acute, which affects the quality and accessibility of medical care and, consequently, the functioning of the healthcare system. Nurses are representatives of the largest group of medical personnel with the necessary skills to meet the needs of the population in providing high–quality medical care. Currently, various studies are being conducted to improve the organization of nurses' activities, including improving the professional competencies of nurses. The article presents the interim results of the introduction of a new organizational model of nurses' activities in the Department of maxillofacial surgery based on the expansion of their functional responsibilities. The department was chosen for the study taking into account the diversity of the patient population, including adults, children and people with mental disabilities. The interval results of the study are an increase in the professionalism of nurses, a strengthening of the relationship between the doctor and the nurse, a more conscious attitude towards the patient, and a reduction and even distribution of the burden on the nurse. A survey of patients hospitalized in the department of maxillofacial surgery revealed more than 90% of patients satisfied with the interaction with the nurse.
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K.I. et al. (2025) studied this question.
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